Privacy Policy

1. Information We Collect

We may collect:

• Account information such as name, email, phone number, and payment details.
• Operational data needed to provide our services, such as report preferences or dashboard configurations.
• Public data available on Google Maps, including reviews, ratings, photos, and business information (we do not collect private account data).

2. How We Use Information

The collected information is used to:

• Provide analysis services and reports according to your needs.
• Develop, improve, and customize Petalytix features.
• Provide customer support and send service-related information.
• Comply with applicable legal obligations.

3. Public Data from Google Maps

Petalytix only processes public data available on Google Maps and does not access or modify information protected by personal accounts. This data is used solely for analysis purposes.

4. Data Protection

We implement technical and administrative security measures to protect data from unauthorized access, alteration, or disclosure.

5. Sharing Information with Third Parties

We do not sell or share personal data with third parties for commercial purposes. Data is shared only when necessary to:

• Comply with applicable laws and regulations.
• Provide services through trusted partners (for example, server providers or payment services).

6. Data Storage and Retention

Data will be stored as long as needed to fulfill the collection purpose or as required by law. Users can request data deletion at any time by contacting us at:

contact@petalytix.id

7. User Rights

You have the right to:

• Access the personal data we hold.
• Request updates, corrections, or deletion of personal data.
• Withdraw consent for future data use.

8. Changes to the Privacy Policy

This policy may be updated from time to time. Any changes will be announced on our website.

9. Contact Us

If you have questions regarding this privacy policy, please contact us at:

contact@petalytix.id